Party Responsible for Payment:
Responsible Party Signature
Party Responsible for Payment:
As a client, you have the right to…
• Accurate, clear, and impartial information regarding your pet’s health
• Receive full explanations about our decisions
• Know your pet’s diagnosis, prognosis, and treatment options, including the risks and benefits, based on our capabilities and resources
• Be informed of the costs of service we provide in advance of them being performed
• Participate in decisions regarding your pet’s care, including declining treatment options presented
• Share your questions, concerns, thoughts, or wishes and have them heard by our team
• Considerate, respectful, and compassionate care and communication from our team
• A fair and objective review of any complaint or problem
• Assurance that your personal and medical information is handled in a confidential and private manner
• Receive communication regarding any anticipated delays related to your appointment or follow-ups
I have read, understand, and agree to the Client Rights and Responsibilities, Medical Records and a Veterinary Client Patient Relationship, and the Mutual Respect Policy.